06/03/26 Fri 18:26pm

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Henry Mintzberg’s model

Interpersonal roles:

  1. Figurehead role
  2. Leader roles
  3. Liaison role

Informational roles:

  1. Monitor role
  2. Disseminator role
  3. Spokesman role

Decisional roles:

  1. Entrepreneurial role
  2. Disturbance handler role
  3. Resource allocator role
  4. Negotiator role

1. Figure head Role

By virtue of his/her position as head of an organisational unit, every manager must perform some duties of ceremonial nature.

a. The president greets the touring dignitaries ( attends ribbon cutting ceremonies )
etc etc

2. Leader role

this manager is responsible for the work of the people of that unit. His actions in this regard constitute the leader role.

Formal Authority vests them with great potential power; leadership determines in large part how much of it they will realise.

3. Liaison role

In the liaison role the manager makes contacts outside his vertical chain of command. Managers spend as much time with peers and other people outside their units as they do with their own subordinates, and surprisingly…

4. Monitor Role

MBWA

Managing By Wandering Around

5. Disseminator role

The manager must share and distribute much of information.

6. Spokesman role

In their spokesman role, the manager sends some of his information to people outside their unit.

7. Entrepreneurial Role

the entrepreneurial role describes the manager as the voluntary initiator of change.

8. Disturbance handler role

While the entrepreneurial role describes the manager as the voluntary initiaor of change, the disturbance handler role depicts the manager involuntarily responding to pressures.

9. Resource allocator role

10. Negotiator role