Quickly go through Henry Mintzberg’s model!
Interpersonal roles:
- Figurehead role
- Leader roles
- Liaison role
Informational roles:
- Monitor role
- Disseminator role
- Spokesman role
Decisional roles:
- Entrepreneurial role
- Disturbance handler role
- Resource allocator role
- Negotiator role
- Figurehead role
the face of the unit , has to go places etc etc… - Leader Role
in short leads the unit, is responsible for the direct subordinates - Liaison role
spends time with subordinates and then people outside their chain of command, gets information and builds a personal information network - Monitor role
remember the monitoring by wandering around example sir gave?
manager gathers info from their immediate environment and interrogates their liaison and subordinate contacts, to get unsolicited information. - Disseminator role
the manager shares and distributes much of the information that the subordinates would not have access to and can act as a relay of information between subordinates - Spokesman role
the manager sens some of their information to people outside their unit
in addition they have to satisfy the influential people who control their organizational unit - Entrepreneurial role
manager is a initiator of change
seeks to improve and adopt new condition - Disturbance handler role
manager has to all the involuntary responses to pressures - Resource allocator role
they have the responsibility of deciding who will receive what in their organization - Negotiator
the manager has to keep on top of taking negotiations seriously